How can we help?
Find quick answers below, or send us a message and we'll get back to you.
Getting started
Upload a file or link and turn it into a translated, captioned video.
Translation & voices
Languages, voice options, captions, and export formats.
Billing & plans
Plans, usage limits, currencies, and payment methods.
Account & security
Sign-in, password resets, Google Drive, and data settings.
Frequently asked questions.
From your dashboard, upload a file or paste a link, choose the target language and voice, then start the job. When it finishes, download the translated video, captions, or audio track.
You can upload common video and audio files, paste a supported link (for example YouTube), or connect Google Drive. If a source is not supported, contact us and we will take a look.
You can keep the original speaker, use an AI narrator, or pick from our voice catalog. Available voices depend on the target language, and you can preview samples on the Text to Speech page.
Yes. All videos are processed on private servers and automatically deleted after 3 days. We never share your data with third parties.
Each plan includes a daily and monthly allowance measured in minutes of video, plus limits such as concurrent jobs and TTS characters. You can see your live usage from the dashboard.
Prices are shown in VND for Vietnamese and USD for other languages. Checkout is handled by our payment providers, and available methods are shown when you upgrade.
Check your spam folder first. If it is still missing, request a new link from the login screen, and make sure the address you entered is correct.
Open Settings from your dashboard to connect Google Drive and control auto-sync. You can disconnect at any time, which stops future syncing.
Still need help?
Send us the details and we'll help you sort it out.